TST Flasher · Account deletion

Delete your TST Flasher account

You can delete the account you created in the TST Flasher app at any time. Deletion is immediate and cannot be undone.

Option 1 — in the app

Option 2 — by e-mail

What is deleted

• Your account: e-mail address and password.
• All firmware licenses issued to your account are revoked and unlinked from you — the files become unavailable in the app.
• Your e-mail in service requests and event records is replaced by an anonymous token.

What is kept

• An anonymised record of firmware issuance (vehicle VIN, time, product) — kept for 3 years to handle disputes and prevent fraud. Your e-mail, IP address and device fields are removed from it.
• Revoked license records (VIN, product) tied to the anonymised account id.
• Notifications already delivered to the operator’s Telegram before deletion (for example, about a request you submitted) are not recalled.
• Backups made before deletion may contain your data until they are replaced.

Dealer (partner) accounts

Accounts that we created for you under a dealer agreement are not deleted from the app: they are tied to a contract and a balance. To close a dealer account, write to privacy@tst-tune.com after settlement.

See also our Privacy Policy.